Knowledge Base

Need to know how to perform a certain task? GEMMS has manuals, cheat sheets and articles designed and written to empower you to help yourself, using step-by-step solutions for many of your most common issues and questions.

Log in to the GCEP

Customer Support Ticket

Need support? Create a new ticket on our Support Portal or review the status of an open ticket you already have. If you would like to learn how the ticket process works, watch the tutorial below. Ready to get started? Click the Create Your Ticket button.

Watch the tutorial to learn how to create or review a ticket.