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A twenty-year background in relational databases with the majority in the healthcare sector. He graduated with honors and received the provost’s award in Computer Science from Worcester Polytechnic. Since 2010, Don has worked with EHR data in numerous roles across multiple Business Units within Harris Healthcare.
Don has headed many teams and projects involving medical data for Harris and is committed to producing best-in-class enterprise software.
With over 35 years of healthcare experience, Dana Conley leads Operations Support Services at Harris Computer. She specializes in team leadership, process optimization, and client relations, excelling in managing operations and driving high performance. Dana’s expertise spans reporting, forecasting, invoicing, and Chronic Care Management services.
Outside of work, Dana competes in English Saddle Seat horse shows with her daughter and is dedicated to monthly homeless outreach initiatives, supporting individuals in need.
Anthony Joyce is the Client Services Manager at Harris Ambulatory Group (GEMMS and Digi), with over 15 years of clinical experience specializing in cardiovascular disease. For 17 years, he has led the development, implementation, and integration of a boutique cardiovascular EMR across multiple specialties.
In recent years, Anthony has focused on product regeneration, regulatory compliance, and development, serving as a liaison to the lead development partner. He continues to provide implementation, consulting, training, support, and sales, driving innovation in healthcare technology.
With over 25 years of experience in the Medical Application Support industry and nearly 20 years at GEMMS, Sherri is committed to creating the best customer experience possible. Her current focus is to guarantee all Support issues are handled properly, promptly, and with excellent service. She also coordinates with other teams within GEMMS to analyze data and solve complex issues for clients as quickly as possible. Sherri is a hands-on manager who continues to solve customer issues, and users may even speak with her as she works on support tickets with her team!
With over 25 years of experience in the Medical Application Support industry and nearly 20 years at GEMMS, Sherri is committed to creating the best customer experience possible. Her current focus is to guarantee all Support issues are handled properly, promptly, and with excellent service. She also coordinates with other teams within GEMMS to analyze data and solve complex issues for clients as quickly as possible. Sherri is a hands-on manager who continues to solve customer issues, and users may even speak with her as she works on support tickets with her team!
Jason is a seasoned software engineer with over 25 years of experience in the field. His extensive expertise has been honed through years of dedication and a passion for creating innovative solutions. Notably, he has spend an impressive 17 years with GEMMS, where he was responsible for the full development cycle of several key products.
What is your role in the Harris Ambulatory Group?*
Answer: GEMMS and Digichart Support and PM Implementor for GEMMS
What’s a typical day like for you? What are you currently working on?
Answer: Resolving Helpdesk tickets and speaking to clients on the phone about their issues and concerns. Thrown in here and there I do webinar and on-site PM training for our clients. GEMMS is getting ready to do a software upgrade with our clients. The upgrade will be a big investment in our time and talents from implementing, to training and ongoing support after the upgrade.
Where is your hometown?
Answer: God’s country! Underwood, Indiana. About 30 miles north of Louisville, Ky
Tell us something about yourself that would surprise us.
Answer: My sister and I are the 4th generation to grow up on a farm that has been in our family since 1865.
What’s your favorite food?
Answer: Mexican. Especially Tacos! Yay for Taco Tuesday’s!
Favorite movie?
Answer: Not much of a movie person but I like 16 Candles, Dirty Dancing and Momma Mia
Favorite vacation spot?
Answer: This is hard one. The White Mountains in New Hampshire. The views are breathtaking up on Franconia Ridge, and in The Bonds.
Favorite sports team?
Answer: I like to watch most any sport, but a favorite team would have to be Indiana University Basketball
Favorite quote or saying?
Answer: “Life Ain’t always beautiful but it’s a beautiful Ride” Gary Allen song lyrics
What kinds of hobbies and interests do you have outside of work?
Answer: Hiking, Backpacking, camping, hanging out in my hammock, and crocheting
If you could meet anyone in the world, dead or alive, who would it be and why?
Answer: My great grandparents. Growing up I heard so many stories about them. Would love to talk to them about what their life was like.
What is your hidden talent?
Answer: Axe throwing. I am terrible at sports but for some reason I am good at axe throwing
If you could learn to do anything, what would it be?
Answer: I would like to learn to be a Locomotive Engineer. Trains have always fascinated me.
Coffee or tea?
Answer: Tea. Especially hot or cold Chai Latte’s
What is your favorite part about working for the Harris Ambulatory Group?
Answer: My co-workers. We assist and encourage each other when working through tough and challenging issues from our clients. Everyday I learn something new that I can add to my toolbox.
What is your role in the Harris Ambulatory Group?*
Answer: I’m an Implementation Technician for the GEMMS BU.
What’s a typical day like for you? What are you currently working on?
Answer: My typical day includes working on tickets for clients, on top of that I am also working on creating an AI chatbot to aide our support staff.
Where is your hometown?
Answer: I’m originally from the Sacramento area of California, but now I live in a tiny town in Indiana called Willow Branch.
Tell us something about yourself that would surprise us.
Answer: Most people that didn’t know me before working for Harris would not guess that I was a collegiate gymnast.
What’s your favorite food?
Answer: My favorite food would definitely be seafood, living in a landlocked state makes it difficult to get quality seafood, though.
Favorite movie?
Answer: I always dislike this question, I’ve seen so many movies of all genres. My favorite cult classic would have to be The Boondock Saints, whereas my favorite “mainstream” movie would be Up because of the ties to my wife and my relationship.
Favorite vacation spot?
Answer: My favorite vacation would be to Beaver Island in Michigan.
Favorite sports team?
Answer: I honestly don’t follow sports that much, but any time Purdue is playing I’m rooting for them.
Favorite quote or saying?
Answer: The only way to discover the limits of the possible is to go beyond them into the impossible. – Arthur C. Clarke
What kinds of hobbies and interests do you have outside of work?
Answer: I love playing board games, watching movies, and playing with my kids.
If you could meet anyone, dead or alive, who would it be and why?
Answer: I would like to meet Julia Childs, she has so much knowledge when it comes to cooking and also to learn about her growth into her fame in a later stage of life.
What is your hidden talent?
Answer: I can whistle and hum at the same time.
If you could learn to do anything, what would it be?
Answer: I would love to learn more about fixing/working on mechanical watches. It would be great to know how to repair or build a mechanical watch as someone that loves watches.
Coffee or tea?
Answer: Depends on my mood at the time, I go back and forth between the two. Generally, though, I drink coffee almost every day.
What is your favorite part about working for the Harris Ambulatory Group?
Answer: The ability to interact with so many people from all across the world.
