GEMMS ONE Version 7.8 Upgrade Authorization Form

To ensure a smooth transition to GEMMS ONE Version 7.8 sign up for your upgrade by April 22nd, 2024.

Our support team is available on a first-come, first-served basis with scheduling closing on April 30th. Secure your upgrade early for the best experience.

Upgrade OptionsThe upgrade will be done remotely. This Upgrade will require a complete Client reinstall; please take this into consideration when picking a time and option.

Option 1 – No Cost
Upgrade is completed Monday through Thursday between the hours of 7:00 a.m. – 6:00 p.m. EDT. In order to complete the upgrade by the 6:00pm the practice must have all users off the GEMMS ONE system by noon EDT. For those on Pacific or Mountain Time, early morning upgrade (7:00 a.m. EDT) with late patient start (noon) is possible.

Option 2 – $3,000
Upgrade must start promptly at 6:00 p.m. EDT Tuesday or Wednesday.

Option 3 – $6,000
Upgrade begins at 6:00 p.m. EDT Friday. GEMMS team is available if needed while customer is testing once they receive system on Saturday.

Please complete the form below

Upon receipt of your form, we will contact you regarding the upgrade process and schedule.

If you are a GEMMS ONE client and require support, please email our support team at